PRIVACY POLICY
Ensuring your privacy is protected
Our commitment to you
Hunt Scholars Tuition is committed to ensuring that your privacy is protected. In completing our work, it is often necessary for you to share with us some of the most private paperwork regarding your child. When we ask you to provide certain information by which you, your child and other members of your family can be identified, then you can be assured that it will only be used in accordance with this privacy policy.
We’re registered as a data controller with the Information Commissioner’s Office (registration number –ZB571558) and process and store your personal information in accordance with current data protection legislation.
Your Personal Data
What we need
Hunt Scholars Tuition will be what’s known as the ‘Controller’ of the personal data you provide to us. The information we require will depend upon the type of work we are undertaking for you. We will only ask for information that is relevant to the service provided. For tuition services this generally includes
· Contact details, date of birth, contact preferences
· School contact details
· Allergies & medical conditions
· Attendance information
· Safeguarding information
· Photographs/videos relevant to recording work or other progress
If your child or young person has an EHCP and it is relevant to our teaching, we may also require the following information to help us deliver the best possible service for your child.
· Professional reports or visit notes from medical professionals, for example, speech and language practitioners, occupational therapists and professionals involved in relevant diagnosis such as paediatricians.
· Professional reports or visit notes from education professionals, for example, teachers, TAC notes and Educational Psychology reports
· Professional reports or visit notes from social care professionals which may include TAC notes, CIN notes and social care assessments
· We may also make and hold notes from attendance at meetings regarding your child, at your invitation or at the invitation of a professional from within your team you have consented to us contacting. This may include LA representatives and solicitors and members of staff at schools you are wishing to consult.
Why we need it
We need to know your basic personal data to effectively support your application and to contact you regarding ongoing services we are providing for your family.
We also use this data to ensure we can safeguard your child and keep them safe.
What we do with it
All the personal data we process is processed by Hunt Scholars team members. No third parties have access to your personal data unless the law legally allows them to do so e.g. HMRC or safeguarding services.
We have a data protection regime in place to oversee the effective and secure processing of your personal data.
We NEVER sell your information to third parties.
If you wish to cease using our services, please contact us via email.
How long we keep it for
For suppliers – we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
For Hunt Scholars’ children and young persons – the information we use will be kept with us until you have confirmed your child no longer requires Hunt Scholars services. If you would like us to retain information in our system - for example, for use at annual reviews in the future, which we will have discussed and affirmed this positively after 6 months of no contact.
Safeguarding – we will keep this information until your child turns 18.
Is there any reason we would not give you information under this privacy policy?
We would not provide you with information regarding any child where a child would be at risk of harm or abuse. This is held in line with the LCSB safeguarding policy and the Hunt Scholars child protection policy.
What are your rights?
If at any point you believe the information that we process is incorrect, you can request to see this information and even have it corrected or deleted.
Requesting a copy of your information
You can request a copy of your personal information by emailing office@huntscholars.co.uk We will complete a security check to ensure that you are the account holder. We will process your request within 28 days.
Requesting deletion or correction of your information
You can request deletion or correction of your personal information by emailing office@huntscholars.co.uk We will complete a security check to ensure that you are the account holder. We will process your request within 28 days.
Complaints
If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Coordinator who will investigate the matter. Our Data Protection coordinator is Ellie Hunt. She can be contacted via email at office@huntscholars.co.uk
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
Tel: 0303 123 1113
Or visit:Ico.org.uk or email casework@ico.org.uk